Service design for public sector
Service design becomes a hot topic and it can lead to concrete actions undertaken by local governments. Why?
Because customers’ expectation towards public sector services never cease to grow. A noticeable trend of modernization of public administration based on customers perspective, and professionalization of services offered is observed. At the same time the need to build a strong local brand of the municipality calls for actions in the field of citizens satisfaction (which can be positively influenced by well-designed services).
We provide services in cooperation with leading Polish and European service designers. We design, train and implement innovation to the public sector.
Would you like to know more?
![wojciech_lawniczak](http://www.bbsg.pl/wp-content/uploads/2016/04/wojciech_lawniczak-600x600.jpg)
Our offer
- Public sector customer experience analysis
- Identification of areas for rapid improvement
- Introduction of innovative public sector services
- Service design – designing new and improving existing services
- Creating effective investors and exporters assistance systems
Our value proposition
- Growth of customers and stakeholders satisfaction
- Improvement of the public sector image
- Increase in effectiveness of public sector entities